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eCommerce · Switzerland

Revenue growth in Swiss eCommerce

Scaling a Swiss supplement brand through a custom shop system, marketing automation and a cross-channel performance strategy at a ROAS of 8.

Custom eCommercePaid AdvertisingMarketing AutomationTracking & Data Analytics
At a glance

The project in numbers.

Goal

Building a conversion-optimized shop system tailored to the Swiss market and establishing a profitable omnichannel strategy. Together, both secure new customer acquisition against established competitors and deliver predictable revenue.

ROAS 8 Return on Ad Spend
More revenue:
+24 %
Cart abandonment
−3,7 %
100
Tracking coverage

Server-Side-Tracking as a reliable data foundation for every optimization.

Avg. ROAS / month
3,1×
Dec
4,0×
Jan
4,8×
Feb
5,6×
Mar
6,9×
Apr
8,0×
May
Approach

How Dometrics delivered.

  1. Step 01

    Custom eCommerce setup for Switzerland, legally compliant and built for conversion

  2. Step 02

    Automated email and SMS flows for continuous passive revenue

  3. Step 03

    Profitable Meta campaigns focused on local competitive advantages

  4. Step 04

    Search-based Google campaigns for direct revenue growth

Starting point

Stagnating new customers, rising competitive pressure

Too dependent on a single channel.

New customer acquisition had stalled, while ad costs kept climbing as large competitors entered the Swiss market. The previous strategy was narrowly focused on Meta, which led to noticeable losses in visibility.

The core task was to break the dependency on a single channel and set ARB Nutrition apart from the established players through clear competitive advantages.

ARB Nutrition – Paid Advertising in the Swiss supplement market
Shop system

A shopping experience built for Switzerland

A custom shop system instead of an off-the-shelf solution.

The central lever was a completely new shop setup for the Swiss market. The intuitive navigation across B2C and B2B guides visitors to the right product faster and significantly reduces drop-off at checkout.

Swiss regulations in the nutrition sector were mapped in a legally compliant way through purpose-built shop functions. Dynamic elements ensure clean alignment with schema data and therefore excellent indexing in search. Numerous automated processes maintain the shop and sort categories by relevance.

−3,7 % Cart abandonment at checkout
ARB Nutrition – storefront of the Swiss shop system
Automation

Structured flows for recurring revenue

Turning one-time buyers into loyal customers.

To maximize revenue per user, extensive automations were integrated. Triggered by concrete actions such as a purchase, cart abandonment or product interest, personalized email and SMS sequences take over.

These processes strengthen customer loyalty and deliberately increase repeat purchases, average cart value and cross-selling. The result is a five-figure passive revenue per month and a steadily growing newsletter base.

ARB Nutrition – automated email flows and product world
Omnichannel

New customer acquisition across multiple channels

Every channel with a clearly defined role.

Building on the optimized shop, a new customer strategy followed that deliberately targets the weaknesses of the major players: fast delivery and easy customs handling. Meta drives demand by communicating exactly these messages directly in the creatives. Google captures the existing purchase intent.

This combination leads to five-figure checkouts per month at a Return on Ad Spend of 8. Architecture and marketing mesh so precisely that growth scales measurably instead of depending on chance.

ROAS 8 Five-figure checkouts per month
ARB Nutrition – performance campaigns on Meta and Google
About the company

About ARB Nutrition

Premium sports nutrition for Switzerland.

ARB Nutrition offers premium sports nutrition and dietary supplements specifically for Switzerland and Liechtenstein. The company knows the needs of athletes and health-conscious people precisely.

A particular focus lies on fast, duty-free delivery within the country. This positions ARB Nutrition as a reliable, customer-focused partner for everything around fitness and performance.

ARB Nutrition – conversion-optimized checkout

Let's get acquainted.

If you want to know what is hidden in your marketing budget, Dometrics finds out with you in a free, no-obligation analysis.

Request your free analysis

A conversation starts with a question.

No sales pitch, no commitment. Dometrics responds with an honest assessment and says so when there is no leverage to be found.

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office@dometrics.at Stuckgasse 1/10, 1070 Wien
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